The Engaging Facilitator: Conversation Methods for Collaboration & Wise Action Around Complex Issues

When mutual understanding, partnership and/or collaborative action are the desired outcomes of a meeting involving multiple views, knowing how to design and facilitate an appropriate flow of meaningful conversations is essential.

The Engaging Facilitator is a learning intensive on how to facilitate conversational methods in communities and organizations for more cooperative and sustainable results. The program begins with the philosophy and values underlying a more co-creative engagement approach in multi-stakeholder situations, and then focuses on the “how-to’s” of various methods, including when and how to apply the approaches for better outcomes. Theory and practice are combined around proven participatory methods (e.g., World CafĂ©, Open Space, Dialogue, Deliberative Dialogue, Appreciative Inquiry) for breakthrough thinking, decision-making and collaborative action. (Download full pdf brochure.)

Benefits: You will take away powerful frameworks, design concepts, facilitation methods and process tools to help diverse participants make informed and wise contributions. This program goes beyond the essential skills for guiding groups (from The Confident Facilitator above), and adds further value in its focus on the keys to successful engagement when working across boundaries and diverse partial views: Right Convening + Engaging Design + Skillful Facilitation = Great Meeting Outcomes!

  • Right Convening: Scope and design for the full engagement cycle from the decision to convene through key design and facilitation questions when the goal is to achieve collective learning and build common ground.

  • Engaging Design: Appropriately blend different conversational methods to achieve mutual understanding; reframe conflict; generate and evaluate possible solutions that bridge diverse system needs.

  • Skillful Facilitation: Anticipate the ways that partial views play out in diverse groups; encourage productive conversations; foster a systems view; and facilitate the whole system for collaboration and wise action.

Download detailed PDF. (Read testimonials of past participants at right and scroll further below.)


Who Should Attend: If the meetings and sessions you lead involve cross-functional teams, multi-stakeholder groups, and various partners and organizations - this program is for you. Those who should attend include public involvement practitioners, change agents, team/project/program leaders, managers and executives.


Registration Information: When: 8:30 am – 5:00 pm, Nov. 30-Dec. 2, 2009. Where: Vancouver, BC at the Blue Horizon Hotel.

Full Cost: $1,345 - social profit; $1,895 - general, plus GST. Costs include program handbook, all program materials, plus refreshment breaks. (Note: Read Registration information for significant Early Bird Savings; + team savings; ++ IAF, IAP2, and NCDD members savings)

Register: Download, complete, and email the Registration Form to info@breakthroughsunlimited.com.

Accommodation: See nearby hotels.